Shipping and delivery

* Make sure you have filled in your mobile phone correctly when ordering in order the transport company can contact you.

The shipment of the products is made  through Elta Posts (Standard Shipping) or through DHL express (courier) . The cost of each shipping method depends from the shipping country and from the total weight of the order. It will be shown on the chart on checkout. There you can choose standard shipping or express.

After the departure of the shipment, you receive a mail with the shipment number (tracking number).

Delivery of orders to the cooperating courier company takes place daily Monday to Friday, from 09:00 to 14:00.

For more information or clarifications on how to order and ship, please contact us at sales@agoramarket.shop

 

Free Shipping to E.U

We provide free shipping to all European Union countries for orders exceeding 120 euros, with the exception of Cyprus, the Canary Islands, the Azores, and any other regions solely accessible by air transport.

Additionally, free shipping is not available for inaccessible areas within continental Europe, typically small regions where transportation agencies encounter difficulties.

Please note that certain product limitations apply to free shipping; specifically, olive oil, Chios mastic gum, and pure salep root are ineligible for free shipping option.

Delivery time

The completion of your order  (handling time *) to our headquarters takes place in 1-2 business days, The delivery to the customer depends from the shipping country and from the shipping method. The approximate delivery time without the handling time will be shown on checkout.

(*) Shipping times may change due to unbalanced factors such as: non-immediate availability of the product, special processing, strikes, delays of transport companies, holidays, holidays, etc.

(*) For orders placed by depositing in a bank account, the payment of the money by the bank must have been confirmed.

(*) The handling time is the number of business days we will take to ship the item after receiving your cleared payment.

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